DELIVERY, CANCELLATION, RETURN, EXCHANGE
Delivery
The products you order are shipped the next day. Under normal conditions, delivery usually takes 2-3 days. This duration may vary depending on your address location and shipping volume.
Cancellation
You can cancel your order unconditionally on the same day. If you are a member of our website, you can manage your orders from the order history section.
Return
In accordance with the relevant consumer rights laws, you can request a return within 15 days. The product you wish to return must be undamaged and unused. If you have made a pre-payment for returns, the amount will be transferred to your bank account within 3 business days. For credit card payments, the amount is refunded to your credit card. The return process begins when the product reaches our address; the process does not start for products that do not reach us.
Exchange
If you wish to exchange the product you purchased, please contact us through our communication channels. In exchanges, the shipping fee is borne by the buyer.